User Guide
Admin panel settings
The Admin Panel (/settings) is the tenant admin's hub — split into top tabs. This page summarizes the tabs and details the Settings tab specifically.
Tabs
| Tab | For |
|---|---|
| Overview | A Last 14 Days Credit Usage chart, KB/Agent status cards and Quick Actions (Add to Knowledge Base, Get Widget Code, Invite User, Credits & Billing). |
| Knowledge Base | The KB manager: Add URL / Add Text / Upload File (PDF/Word/Excel/CSV/JSON/MD/txt/image-OCR), folders, sitemap crawl, storage. See Build your knowledge base. |
| Users | Invite/manage team members (RBAC). See Multi-tenant & RBAC. |
| Settings | Account + AI settings — below. |
| E-Commerce | Connect Shopify (OAuth or Token). Pro/Enterprise. See Shopify & e-commerce. |
| RAG Widget / E-Commerce Widget | Embed code + appearance. See Widget setup & persona. |
| Support · Subscription & Billing · FAQ | See Support and Subscription & Billing. |
Settings tab
- Company/Project Name: your brand's name shown in the panel and assistant.
- 🖼️ Company Logo: PNG/JPG/SVG/WEBP, up to 2 MB.
- Subdomain:
<name>.semagent.ai— the subdomain can't be changed. - 📝 System Instructions: free-text that customizes your assistant's behavior and personality (
/settings/system-prompt). Includes tips for preventing hallucination, tone, boundaries and language. - 🧠 AI Reasoning: deep-thinking mode on complex questions (Off / Auto). Plan-based (an upgrade may be required).
Where are the agent settings?
The agent's own controls are in a separate left menu (Chat → Agent Chat): Agent Vault, Logs, MCP, Connectors (action), Social, Scheduled, Exceptions, Skills, Learned About Me, System Instructions, Template Store. Their conceptual counterparts:
🧭
Don't confuse the two connectors: Data Sources (feed the KB, read-only) ≠ Agent Connectors (the agent acts). See Panel overview.
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