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Docs / User Guide / Admin panel settings
User Guide

Admin panel settings

The Admin Panel (/settings) is the tenant admin's hub — split into top tabs. This page summarizes the tabs and details the Settings tab specifically.

Tabs

TabFor
OverviewA Last 14 Days Credit Usage chart, KB/Agent status cards and Quick Actions (Add to Knowledge Base, Get Widget Code, Invite User, Credits & Billing).
Knowledge BaseThe KB manager: Add URL / Add Text / Upload File (PDF/Word/Excel/CSV/JSON/MD/txt/image-OCR), folders, sitemap crawl, storage. See Build your knowledge base.
UsersInvite/manage team members (RBAC). See Multi-tenant & RBAC.
SettingsAccount + AI settings — below.
E-CommerceConnect Shopify (OAuth or Token). Pro/Enterprise. See Shopify & e-commerce.
RAG Widget / E-Commerce WidgetEmbed code + appearance. See Widget setup & persona.
Support · Subscription & Billing · FAQSee Support and Subscription & Billing.

Settings tab

  • Company/Project Name: your brand's name shown in the panel and assistant.
  • 🖼️ Company Logo: PNG/JPG/SVG/WEBP, up to 2 MB.
  • Subdomain: <name>.semagent.aithe subdomain can't be changed.
  • 📝 System Instructions: free-text that customizes your assistant's behavior and personality (/settings/system-prompt). Includes tips for preventing hallucination, tone, boundaries and language.
  • 🧠 AI Reasoning: deep-thinking mode on complex questions (Off / Auto). Plan-based (an upgrade may be required).

Where are the agent settings?

The agent's own controls are in a separate left menu (Chat → Agent Chat): Agent Vault, Logs, MCP, Connectors (action), Social, Scheduled, Exceptions, Skills, Learned About Me, System Instructions, Template Store. Their conceptual counterparts:

🧭

Don't confuse the two connectors: Data Sources (feed the KB, read-only) ≠ Agent Connectors (the agent acts). See Panel overview.

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