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Docs / User Guide / Admin panel settings
User Guide

Admin panel settings

The Admin Panel (/settings) is where you manage your account. This page summarises the groups in the left rail and details the Settings screen.

The Settings screen with sample data The Settings screen with sample data
The Settings screen, with sample data. The company name and logo appear both in the panel and in the widget. The subdomain is set once and cannot be changed later. Docs ↗ next to the title opens this page in a new tab.

The left rail: five groups

The panel is no longer navigated with top tabs but with groups in the left rail. The rail collapses to icons and your preference is remembered.

GroupScreens
—Overview — account summary and quick actions.
ContentKnowledge Base · Articles · Sources · Crawl
PublishingRAG Widget · E-Commerce Widget · Widget Settings · Messaging · Campaigns · Discount codes · Conversations · Customers · Email · Answer Review · Reports
ConnectionsData Sources · E-Commerce
AccountUsers · Roles & Permissions · Audit Log · Settings · Usage · Subscription & Billing · Support · FAQ · Docs ↗
—Back to Chat — the Chat screen where you talk to your own assistant.

Docs leaves the panel for this site and opens in a new tab; no role, plan or module hides it. Every screen that has a docs page also shows a small Docs ↗ link next to its title, opening that screen's page (details).

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The menu shows only the screens you can use. A section closed to your role is not drawn in the rail at all — you never click through to a "no permission" wall. This is a convenience; the real door is on the server (Roles & Permissions).

The Settings screen

The account's and the assistant's basic settings live here.

FieldDescription
Company / project nameThe name used in the panel and when the assistant introduces itself.
Company logoPNG, JPG or WebP; up to 2 MB, SVG isn't accepted. Shown both in the panel and in the widget. An uploaded logo passes a virus scan; a harmful one is removed and written to the Audit Log.
Address<name>.semagent.ai. The subdomain cannot be changed later.
System instructionsFree text that shapes how the assistant behaves — tone, boundaries, language. Edited on its own screen.
Deep thinkingOff (always answers directly) or Automatic (the assistant switches by itself when a question is complex). When on, answers are slower and cost more credits; not available on every plan.
API keysEvery account runs through the LiteLLM gateway; the system picks the provider and model. From here you can jump to usage and cost.

Where are the agent settings?

The autonomous agent is a separate product and is out of scope for these docs. If it is enabled for your account, its screens appear under /settings/agent-*; its documentation lives at agent.semagent.ai.

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What a connector does: Data Sources connects an external system to the knowledge base read-only — nothing is ever written, sent or deleted from there.

Domain ownership

You prove that your company domain is really yours: the screen gives you a TXT record, you add it to your domain's DNS settings and press Verify. The domain does not need a website — one used only for email can be verified too.

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Why it exists: once single sign-on is set up, the rule is “anyone signing in with this domain belongs to this account”. Accepting that claim without checking it could attach another company's employees to this account. The lock went on before the door: verification works today and will be ready when SSO arrives.

Verification fails when in doubt: the record must be visible to two independent resolvers before it passes. Changing the domain resets the verification — old proof does not carry to a new domain.

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