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Docs / User Guide / Chat screen
User Guide

Chat screen

The /chat screen is where you talk to your own AI assistant — a single, ChatGPT-style conversation. You don't pick a separate "RAG / e-commerce / agent" mode; based on what you ask, the system chooses the right context (knowledge base, store data, or a plain reply) itself.

The panel chat screen with sample data The panel chat screen with sample data
The chat screen, with sample data. The first answer names the source it used. The second one says it could not find the answer rather than inventing something that is not in the knowledge base — that is the assistant's core behaviour.

Messaging

  • Type in the box at the bottom (Type your message... (you can paste URLs)) and send; the reply streams live.
  • Under every reply: Was this response helpful? with two buttons, 👍 Helpful and 👎 Not helpful.
ℹ️

There's a disclaimer under the box: "SemAgent responses may not always be accurate. Please verify important information." When answering from the knowledge base it cites sources; see grounding.

Conversation history (left panel)

  • Start fresh with New Chat.
  • Conversations are grouped: 📌 Pinned, folders and Other Chats (the heading is Recent Chats when nothing is pinned or in a folder).
  • Per conversation (⋯ menu): rename, pin, move to folder, delete.

Switching to other screens

  • Admin Panel → the Admin Panel (shown only to tenant admins).
💳

If your plan budget is exhausted, the chat shows a budget notice instead of a reply — it stops rather than charging you by surprise. See Usage metrics.

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