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User Guide

Chat screen

The /chat screen is where you talk to your own AI assistant — a single, ChatGPT-style conversation. You don't pick a separate "RAG / e-commerce / agent" mode; based on what you ask, the system chooses the right context (knowledge base, store data, or a plain reply) itself.

The panel chat screen with sample data The panel chat screen with sample data
The chat screen, with sample data. The first answer names the source it used. The second one says it could not find the answer rather than inventing something that is not in the knowledge base — that is the assistant's core behaviour.

Messaging

  • Type in the box at the bottom (Type your message…) and send; the reply streams live.
  • Small icons under a reply show the context used: 📚 = knowledge base used, 🔗 = a web URL source used.
  • Per reply: copy and Helpful / Not helpful feedback.
ℹ️

There's a disclaimer under the box: "SemAgent answers may not always be correct. Verify important information." When answering from the knowledge base it cites sources; see grounding.

Conversation history (left panel)

  • Start fresh with New Chat.
  • Conversations are grouped: 📌 Pinned, named groups, Other/Recent.
  • Per conversation: rename, pin, move to group, delete.

Voice playback

When voice is enabled, each message gets a Listen / Stop button — you hear the reply spoken. (Voice is plan-based; see Channels.)

Switching to other screens

  • Agent Chat → the agent does work for you (tools, approvals). Shown when the agent is enabled. More: Giving the agent tasks.
  • Admin Panel → the Admin Panel (shown only to tenant admins).
💳

If your plan budget is exhausted, the chat shows a budget notice instead of a reply — it stops rather than charging you by surprise. See Usage metrics.

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